RedCARE & DualCom

RedCARE & DualCom Monitoring System Installation and Maintenance in London

Some insurance companies may require you to have a Redcare Alarm or DualCom Monitoring Service for your business. RedCARE and DualCom systems are basically Dual Path Signalling methods for Intruder Alarms. If your telephone line is cut, you have a backup source as mobile phone technology or GPRS for your alarm system. With this type of signalling method, your alarm system has 3 ways to communicate with the Alarm Receiving Centre. If your alarm system is activated it would first send a signal via GPRS, then GPS, and lastly a backup landline at your property.


Our Intruder Alarm and CCTV Monitoring Services are manned 24/7, 365 days a year. Monitoring is provided by independent Alarm Receiving Centres based in the UK. Alarm monitoring is the additional signalling (communication) that’s installed on your alarm system and linked directly to our Alarm Receiving Centre (ARC).The ARC will be notified of any confirmed activations (intrusion) and can then alert your designated key holders or the police to respond.

Visual confirmation:

This is an effective way of definitely confirming intrusion when your CCTV Camera System is linked to the ARC with the whole security systems the video footage can be watched live. A valuable asset to have especially if your property is unoccupied regularly for long periods of time.

Key holder response:

In the event of an alarm activation on a monitored system, designated key holders (yourself, family, or a professional company) will be notified by the ARC to respond and confirm intrusion or clear the property. False activations can be costly by causing unnecessary call-outs for the alarm company attending – a monitored system has the ability to reduce the chance of those call-outs. This is a safe and cost-effective way to ensure a response to your property if you’re unable to attend.

This can be using in conjunction with a remotely viewable CCTV for complete piece of mind.

Police response:

The ultimate peace of mind for property owners with high-value items inside. As soon as the alarm activation is confirmed by the ARC, the police are dispatched immediately, followed by keyholders being notified.

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